Code, Camera, Action

Stories, software and strategies to help nonprofits do web 2.0+ 
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Nonprofits: Have we had enough of "vote for me" fundraising yet?

Judi Sohn thinks beyond nonprofit "vote for me" fundraising competitions.

Here’s a community challenge I want to see: Reward nonprofits for projects that require collaboration and networking. 

An example straight off the top of my head: A cancer support organization working with a meals-on-wheels organization and one that helps people with job skills designing and implementing a program to make sure that patients are eating right after treatment and can get back into the workforce after a long health-related absence. 

I think the possibilities are endless if we can get out of our silos long enough to consider them.

Extra points to the projects that require the most diverse organizations to actually work together towards a common goal. The general public can view and comment on the proposed programs, maybe even make suggestions of partners. Community insight and transparency is wonderful. Yet ultimately the funding decision is by a team that will evaluate based solely on the viability of the project and what will have the most benefit for the population it will serve. Not necessarily which will serve the largest population. Not necessarily which has the largest mailing list or Facebook fan page.

Nice dream. 

In the meantime, all I can do is beg corporations to think it through before the next challenge. If you sprinkle food at the top of the crowded pond, the fish aren’t going to say, “you know, I’ve thought about it and I’m not really that hungry to fight for it.” They’re going to eat each other up like it’s their very last meal. It’s the fish’s nature. It’s ours. It’s up to you to design your giving programs to make sure we’re helping each other to the next meal and we’re all being fairly judged on our own value, not purely in competition.

via judisohn.posterous.com

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Filed under  //   action   fundraising   nonprofits  

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Online Tactics and Success - Lessons of the Obama Campaign

A dynamite report sponsored by the Wilburforce Foundation looks at the online tactics of Obama for America and how they apply to nonprofits generally. Worthwhile advice that goes well beyond political applications.

The most successful new media strategies for the campaign were all things that can – and should – be replicated by nonprofit organizations. Build an email list. Send high-quality, engaging emails to those constituents. Make them a part of the story. Run a program that is data-driven, and use analytics to improve that program. Use authentic organizational content – video, text and images – to tell a compelling story. Use email and phone calls to ask online volunteers to participate in offline programs.

http://www.wilburforce.org/pdf/Online_Tactics_and_Success.pdf

Hat-tip to @msmithDC.

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Disrupting Philanthropy | PHILANTHROPY 2173

  • The point: data are the new platform for change. They will continue to fundamentally alter how philanthropic capital flows.
  • The changes are not about the digital technologies that allow access, or about the data themselves. They are about the expectations and behaviors they unleash.*
  • These changes, coupled with changes in the public and private sectors, are pushing a transition to a "social economy" made up of interdependent public, private and philanthropic capital and creators of social goods.
  • All of these changes are not an end of a story, they are simply the beginning.

Lucy Bernholz & co's draft whitepaper on the changes that technology brings to philanthropy and nonprofits generally. Super highly turbo recommended.

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How to Market Your Business With Facebook - NYTimes

The Times publishes a solid introduction to marketing on Facebook. With anecdotes about what does and doesn't work and links to how-to resources. Though most of the examples are from small businesses, it's applicable to nonprofits, too.

Some basic rules: Buy-buy-buy messages won’t fly. The best practitioners make Facebook less about selling and more about interacting. Engage with fans and critics. Listen to what people are saying, good and bad. You may even pick up ideas for how to improve your business. Keep content fresh. Use status updates and newsfeeds to tell fans about specials, events, contests or anything of interest.

via nytimes.com

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Why Give? Because Your (College Nonprofit Entrepreneur) Friends Asked

Nathaniel Whittemore on funding the causes (and friends) you know --

Today’s young people have grown up with access to more news - and more connectivity to direct on the ground sources - than ever before. We’re hungry to actually do, and less and less content to sit on the sidelines (or if you will, Morgan Stanley summer internships). When today’s young people are surveying their options for summers, and the options are getting research grants or volunteer positions with international nonprofits doing compelling work, or wearing a suit to get some guy coffee and learning how to jockey Excel spreadsheets, guess what they’re choosing?

The implication is not that every one of those people that has that sort of formative experience is going to start or join a social venture. But almost every young person today knows more people with their own nonprofit organizations than people a few years older. It’s just the norm.

If and as that trend continues, it’s going to make more and more sense to just support the work of people you know. That sort of giving has not only the personal return on investment discussed above, but a social return on investment that is about investing in the good work of your friends. And that’s even before you get to the fact that many will be more likely to trust the “outsourcing” of the social return on investment to people they know and in whom they have confidence.

via socialentrepreneurship.change.org

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Post: From Consumers to Creators

  

How does 100% authorship change your business?

  • In philanthropy, might it reduce the cult of the expert? Contests and competitions give rise to their own results-based expertise. Scaling, as always, becomes an issue, and people with scaling expertise even more valuable.

  • Fundraising comes to look like what Kiva’s Matt Flannery calls “the larger trend toward more connected experiences.” At home, we are all walkathoning (or growing mustaches) and asking our friends to help.

  • In journalism and publishing, it looks like the rise of the individual reputation and the individual voice. Blogs over mainstream publications. Aggregators will still be important, be they search engines, social networks, or perhaps mainstream web properties.

  • The shift to short, quick, forms like Twitter reduces the influence of professional copywriters. Amateurs have the time to write influential micro posts. Sharing among friends becomes the measure of influence.

  • This changes the search engines’ power as the reference source. Right now Google is struggling to keep up with real time publishing. Here’s Jeremiah Owyang on what the search engines’ shift to realtime means for reaching people:

    Search marketers must understand that blasting marketing information through Facebook or Twitter won’t be effective, as search engines will filter out irrelevant messages that nobody listens to.

It comes down to content that’s useful, that other people can share. In a future where everybody writes, will anybody notice if your organization doesn’t?

My post for the Case Foundation blog this week looks the explosion of authorship (with blogs, Facebook, Twitter, etc.) -- and what that means for nonprofits. Click through to the original post on casefoundation.org, or listen to the audio above ipodding pleasure.

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Post: Four Lessons from the Kiva Debate

  

 

  1. Empathy increases generosity. The pictures and stories on the Kiva site increase understanding between various parties that would otherwise operate in completely different universes.” That’s Matt Flannery, Kiva’s CEO and co-founder replying in his guest post on David Roodman’s blog.

  2. “If you’re going to advertise yourself as giving choice to the donor, you’d better do it.” That’s Mike Everett-Lane, formerly of Donor’s Choose, commenting on tacticalphilanthropy.com.

  3. Openness buys an organization benefit of the doubt. Even in his initial post, David Roodman acknowledged that statistics in plain view on Kiva’s own website caused him to question Kiva’s message. There was clearly no skulduggery involved.

  4. Listening pays. Kiva responded to the criticism with action. It altered those marketing materials, and Matt Flannery responded quite graciously in a guest blog post. But before any of that, Kiva’s staff listened.

    That listening, and that response, ultimately drew praise from the critics. David Roodman summed it up:

    I think Flannery’s response to my criticism blended grace, humility, and quiet confidence. The world would be a much better place if all charities, all organizations for that matter, were as open and responsive to criticism as Kiva has been. I trust the Kiva folks will keep refining. I will visit them today.

For more Kiva conversations – a post on my blog, Code, Camera, Action, outlines the story. The comments in particular, summarize how Kiva resolved the issue. For more detail, see this list of excerpts from the Kiva debate or Tim Ogden’s post linking to the major blog debate.

 

My post on the Case Foundation blog this week sums up the debate over Kiva and person-to-person fundraising. Plus audio, for your pod-listening pleasure.

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Filed under  //   action   case foundation   fundraising   kiva   nonprofits   post   storytelling  

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Facebook Page or Group? John Haydon Answers

Pages = Get up-to-date info on a non-profit (latest news, links, events). Groups = Connect with others around a cause (not necessarily an org).

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DonorsChoose vs Kiva | Tactical Philanthropy

Mike Everett-Lane, former Executive Director of one of the Donors Choose regions, on Kiva's transparency issues:

I don’t believe that microphilanthropy (or microfinance, peer-to-peer giving, etc.) is a good solution for most problems. DonorsChoose.org has an advantage, in that they are funding discrete classroom projects within public schools, but do not have to fund the infrastructure of the schools themselves. Most problems just couldn’t be solved in this way. (”I’d like to fund only the violas in the orchestra, please.”) But if you’re going to advertise yourself as giving choice to the donor, you’d better do it.

via tacticalphilanthropy.com

The whole comment on Tactical Philanthropy is well worth reading. Sean's (@tactphil) coverage of the entire conversation around Kiva's fundraising stories vs operations has been fabulous.

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Foursquare: Social Media for Cause Marketing | Selfish Giving

And since cause marketing is all about helping businesses support their favorite causes in ways that enhances customer loyalty and favorability, Foursquare could be a great fit with cause marketing in a lot of different ways. Both in how Foursquare currently works and how it might work with future updates.

Here’s how.

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